Introduction
Returns are the hidden cost of spare parts retail. Often caused by incorrect part selection, they result in wasted time, lost revenue, and frustrated customers. In an industry where compatibility is key, even small errors can lead Read more
Direct-to-consumer (D2C) sales remain an underdeveloped opportunity for white goods manufacturers.
According to McKinsey’s 2024 research, around 30% of consumers explore products on OEM websites, yet only 20% finalise their purchase online. Even more striking, less than Read more
Hospitality is all about service—but delivering fast, seamless guest experiences while managing operational costs can be a tough balancing act. With rising staff shortages and increasing guest expectations, UK hotels are turning to a new kind of Read more
In the world of spare parts retail, one of the most frustrating experiences for customers is finding the right part. Whether they’re a DIY enthusiast or a trade professional, scrolling through endless parts list or misjudging compatibility Read more
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